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Virgin Islands Water and Power Authority, St. John

UtilitiesSt. JohnLast verified October 28, 2026

Around St. John

Trunk Bay, St. John
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Cruz Bay, St. John

St. John customers of the Virgin Islands Water and Power Authority, known as WAPA, can visit the authority's office at Market Place. It keeps shorter hours than the St. Thomas and St. Croix offices and closes for an hour in the early afternoon. WAPA's power plants are on St. Thomas and St. Croix, and its grid also serves customers on St. John. For mail, St. John is part of WAPA's St. Thomas-St. John and Water Island district, which uses a Charlotte Amalie post office box. Anyone moving into a home or rental on St. John contacts WAPA to start, transfer or end service. The website posts service applications, a landlord-tenant form, current electric and water rates, an outage map and online bill payment, and outages can be reported by phone or through an online form.

Services

  • Residential and commercial service applications
  • Landlord-tenant account forms
  • Service termination requests
  • Temporary disconnect and reconnect requests
  • Mailing address changes
  • Billing dispute form
  • Online bill payment
  • Outage reporting and online outage map
  • Published electric and water rates

How we checked

Last verified on October 28, 2026. The business has not reviewed this listing.

Source: WAPA website, https://www.viwapa.vi/customer-service/contact-us, https://www.viwapa.vi/about-us and https://www.viwapa.vi/news-information/forms, accessed 2026-10-28

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